Enterprise feedback management software

Enterprise Feedback Management or EFM is the term used to describe enterprise-wide online survey software. EFM software supports advanced survey design with CRM integration and advanced reporting with statistical analysis, a centralized panel management and workflow process to ensure consistent survey quality and enforce respondent privacy and IT security policies. Additionally, multiple departments within an organization can collaborate on survey initiatives, share results and gain insights that impact bottom-line results.

Prior to EFM, survey software was typically deployed in departments and lacked user roles, permissions and workflow. EFM enables deployment across the enterprise, providing decision makers with important data for increasing customer satisfaction, loyalty and lifetime value. Enterprise Feedback Management enables companies to better respond to customer needs.
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eSurveysPro.com survey software review

The first survey software review of 2012 is done for eSurveysPro.com, one of the top online survey software providers. eSurveysPro was launched in 2006 and since then it has added a lot of features making it one of the best survey software solutions on web. Last month we conducted a poll where we asked our readers to vote for their favorite survey tool. eSurveysPro.com came in second, after SurveyMonkey, but ahead of SurveyGizmo, Zoomerang and QuestionPro.
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QuestionPro website redesign

Many times we’ve asked ourselves during the last couple of years what happens with QuestionPro. We have covered QuestionPro in the past and realized that it’s one of the top survey software providers on the internet, but in the last couple of years, the design changes done on their presentation site were little and badly done.
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Decommission of SurveyPirate

Last week, SurveyPirate announced the decommission of their services. SurveyPirate was a free survey software platform in business since 2008. They advertized as “the world’s most user friendly tool. And it is totally free!”. I guess that this “completely free” business model does not work anymore in the current economy.
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New home page design for FreeOnlineSurveys.com

FreeOnlineSurveys.com finally got their home page redesigned. Now … a lot of websites change their pages design and we don’t write about that, but in this case, it’s something that we want to point out, as FreeOnlineSurveys.com previous design was just awful.

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Free survey software comparison chart

We have reviewed in the past a number of survey software tools, but we did not at any point compared the features of those survey tools in a side-by-side comparison chart. We will do it right now. We will focus again on free web based surveys platforms and we will compare the most important features: number of surveys allowed, number of questions per survey, number of responses, question types, skip logic, piping, data export and others.

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FreeOnlineSurveys.com Survey Software Review

Searching on Google for free online surveys will invariable display FreeOnlineSurveys.com as the first result. We will try to have a look at this survey software platform to see how good and how free it is. The site is not too informative, so we will need to create an account to find out more details related to the features they offer.

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Review of SurveyGizmo

We will continue our survey software reviews started a few months ago with the review of another online survey tool: SurveyGizmo. SurveyGizmo is a company rather new compared with SurveyMonkey or Zoomerang, founded in 2006. SurveyGizmo offers free and paid accounts starting with $19/month and ending with $599+/month.

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Survey market wars

Online surveys market is a crowded place. You can find tens of web sites offering online survey services. Some are good, some are mediocre. Some are fee, some are very expensive. But, if you study carefully, you will be able to create 2 (maybe 3) large categories of web sites in this market.

First of all, you will find the popular survey websites like SurveyMonkey, Zoomerang, QuestionPro, eSurveysPro or SurveyGizmo. We have reviewed 3 of them so far, we will review the others in the next weeks. On these sites, you will find free accounts and you will also find the prices they charge for the premium accounts, prices that are in reasonable ranges. Besides the websites noted, there are also other that fall into the same category. We will try to identify them all and review in the near future.

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Zoomerang survey software review

It’s time for a new review of a top survey software provider. Today we will take a look at the free account that Zoomerang offers. Zoomerang is one of the best known survey software providers, online since 1999 according to their site. Very much like SurveyMonkey and QuestionPro that we have previously reviewed, Zoomerang offers survey software as a service (SaaS) for businesses conducting consumer, competitor, and customer satisfaction surveys.

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